Operations Record & Knowledge Platform
OpsGirok
Operations Record & Knowledge Platform
Records make operations.
Capture everything from incidents and deployments to everyday customer calls and site visits, then find them instantly with global search and QR-linked assets.
- Ctrl+K global search
- QR-linked history
- AI-drafted records
Process
Log it once, find it fast
- 01
Customers, projects, assets
Register baseline data first. Create from file drafts customer, project, and asset candidates, or bulk-import customers, assets, and logs with CSV.
- 02
Add logs
Use quick logs for checks, incidents, deploys, and scheduled work. Incidents, tasks, and checks need a customer or project. Assign another member to notify them instantly.
- 03
Find (Ctrl+K / ⌘K)
Search customers, projects, assets, logs, and operations knowledge in one place. Press / when you are not typing in a field to open Find.
- 04
QR, knowledge, AI
Scan asset QR codes on site for history. Publish runbooks as knowledge and let the AI assistant draft, summarize, and resurface content.
- 01. Customers, projects, assetsRegister baseline data first. Create from file drafts customer, project, and asset candidates, or bulk-import customers, assets, and logs with CSV.
- 02. Add logsUse quick logs for checks, incidents, deploys, and scheduled work. Incidents, tasks, and checks need a customer or project. Assign another member to notify them instantly.
- 03. Find (Ctrl+K / ⌘K)Search customers, projects, assets, logs, and operations knowledge in one place. Press / when you are not typing in a field to open Find.
- 04. QR, knowledge, AIScan asset QR codes on site for history. Publish runbooks as knowledge and let the AI assistant draft, summarize, and resurface content.
Swipe horizontally to see all steps.
Screens
Key screens
Dashboard
Recent logs, open incidents, and today's schedule at a glance.
Logs
Quick logs for checks, incidents, deploys, and scheduled work.
Find
Global search with Ctrl+K / ⌘K and the dedicated Find page.
Timeline
Follow activity in chronological order.
Assets
Register gear, QR codes, expiry dates, and owners.
Operations knowledge
Publish runbooks and link them to logs.
Calendar
Events, scheduled work, open incidents, and asset expiry D-30 / D-7.
AI Assistant
Drafts and summaries in the context of logs, knowledge, and search.
Features
Key features
Eight capabilities mapped to the live product menu for IT and infrastructure teams.
Logs
Quick logs for checks, incidents, deploys, and scheduled work. Assign owners for notifications, resolve incidents, and save to operations knowledge.
Timeline
Review operations activity in time order, connected to today's activity on the dashboard.
Global Find
Reach customers, projects, assets, logs, and knowledge with Ctrl+K / ⌘K. Narrow results on the Find page (/search).
Assets and QR
Tag servers and gear with QR codes. Scan on site for history. Expiry dates and owners trigger D-30 and D-7 alerts.
Operations knowledge
Publish runbooks and troubleshooting docs. Save straight from a log detail to knowledge.
AI assistant
Drafts logs, summarizes work, and helps Create from file. Answers are guidance only - your team decides.
Calendar and notifications
See events, scheduled work, open incidents, and asset expiry in calendar and notifications.
Team and roles
Manager, member, and viewer roles. Invite members and change roles in Settings. Viewers are read-only.
Use cases
Where teams use it
For IT and infrastructure teams of about 5 to 100 people running servers, networks, and customer environments.
- 01
Incident, check, and deploy history
Log events as they happen and review them on a timeline. Assign an owner to notify the next person on call.
- 02
Ctrl+K global search
Search customers, projects, assets, records, and runbooks in one place instead of chat and spreadsheets.
- 03
Data center and field QR
Scan a server or gear QR code to open that asset's check and swap history instantly.
- 04
Runbooks and AI
Publish troubleshooting and runbooks so search and AI can surface them again. Save straight from a record to knowledge.
Service
Cloud SaaS and onboarding
OpsGirok runs in the browser with no on-prem install. DLSOFT handles domestic sales and onboarding guidance.
A cloud service for team operations records. We are preparing the service for launch.
Sales guidance
We align team size, roles, and record types before you start.
Onboarding
Set up assets, projects, and record templates for the first week of use.
Operational security
Tenant isolation, authentication, and audit logging are baseline expectations.
Bring OpsGirok to your team
We help IT and ops teams at companies of about 5 to 100 people get started quickly. Reach out anytime.